Purchase Contract

This web site is operated by srisaiorganicfoods.com (“we”, “us” or “our”). By using the srisaiorganicfoods.com ( website you are bound by these terms and conditions. All use and purchases made on this web site are governed by these Terms and Conditions at any time although the Terms and Conditions governing any given use or purchase will be those in effect at the date of your order or specific use. If you use or order goods after we have published any changes you will be bound by those changes. Accordingly, you should check prior to each or use order to ensure that you understand the precise terms and conditions applicable to your site visit or purchase. To assist you in determining whether the Terms and Conditions have changed since your most recent order we will display the date and time when these Terms and Conditions were most recently updated.

We will confirm acceptance of your order this will occur either by message on the website immediately after you have confirmed your order, or by us sending an e-mail to the e-mail address you have provided to us. We may do both, in which case the acceptance will occur on whichever arrives sooner of the web message and the e-mail. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions.

You must be 18 years old or over in order to participate in our service.

Shipping Charges
Delivery charges within Ponneri ₹40/-
Outer Ponneri courier charges applicable per kg ₹50/-
Note: Shipping charges calculated from the product total weights.
We can do International shipment for all products. For details please contact us @ +91 96771 33317
Payments Mode
We accept all major credit cards, debit cards, netbanking, UPI and PayTM payment modes (available when you click on Online payment mode in the final payment page).
Delivery in Ponneri – 2 days
Delivery within TamilNadu 2 – 3 days
Delivery All Over India 5 – 7 days excluding weekends
International Delivery 5 – 6 days excluding weekends
Delivery time period mentioned are excluding Sundays and public Holidays.
Return & Cancellation Policy
Occasionally packages are returned to us as undeliverable by the carrier. When the carrier returns an undeliverable package to us, we will cancel the order and refund the purchase price less the shipping charges.

What if the items I have received are damaged?
If the product gets damaged during transit will be verified based on photographs of corresponding products shared by you. Based on the evaluation, the refund will be issued back to your original payment method, Photograph or Videos shared to this whatsapp no +91 96771 33317
What if an item is missed out?
You will be notified well in advance regarding the missed out products. Apart from this, if there is a discrepancy in the order, it will be verified with the photographs of the products received against the photograph of the physical invoice attached along with your order.
For Cancellation Order?
Please call us @ +91 96771 33317 or email us to srisaiorganicfoods25@gmail.com with order number or your contact number. Cancellations will not be accepted post dispatch.

What if I have a quality complaint?
The details regarding the quality complaint must be explained clearly to our customer support executive and the refund is clearly subjected to the management’s decision.
How long do I have to report a complaint regarding a product?
Any complaint needs to be raised within 24 hours from the date of delivery.